Their service journey
We’d like to guide you to a more efficient service process – And we have already made such a journey with various customers. Would you like to know more about their goals, challenges and results? Allow us to share their journeys with you.
Thanks to Field Service Management, Bredenoord can, among other things, reduce travel costs, further automate administrative tasks, improve its customer-facing professional image and ensure a uniform foundation for international roll-out. In deploying Field Service Edge, Bredenoord has succeeded in realising this and is improving efficiency and quality.
With the deployment of Salesforce Field Service, Pidpa can create efficient scheduling for its field staff and benefit from a single integrated overview of this schedule. Thanks to automatic and semi-automatic scheduling, planning at Pidpa is optimised, taking into account individual employees, shifts and equipment.
As a service organisation, your goal is to create maximum value for your customers and yourself. Developing an outstanding process to improve your service management could definitely be described as ‘a journey’. What does this journey look like? Let us guide you through it!