Our other Salesforce service solutions
Salesforce Service Cloud is a total solution for delivering customer service that makes a difference. Customers can reach out using their preferred communication channel through an omnichannel approach. Using a knowledge base, simple questions can be deflected, and going on-site is not always necessary thanks to Virtual Remote Assistance.
Salesforce Field Service provides a 360-degree customer overview as well as real-time insight into all service activities. Your Field Service employees’ planning is automatically optimised and they are provided with all essential information. In this way, each and every service appointment results in an excellent experience.
More overview of parts and processes such as repairs and replacements? Asset 360 is the asset management solution on the Salesforce platform. It provides full insight into all assets and enables you to improve productivity and profitability.