Our other Salesforce service solutions
Salesforce Service Cloud is a total solution for delivering customer service that makes a difference. Customers can reach out using their preferred communication channel through an omnichannel approach. Using a knowledge base, simple questions can be deflected, and going on-site is not always necessary thanks to Virtual Remote Assistance.
With Salesforce Experience Cloud, you can easily set up a customer portal and engage all stakeholders in the service process. Customers can get answers to their questions via chat, virtual assistance or an extensive knowledge base. It is also possible to involve external parties.
More overview of parts and processes such as repairs and replacements? Asset 360 is the asset management solution on the Salesforce platform. It provides full insight into all assets and enables you to improve productivity and profitability.