Solutions

Salesforce consultancy made to measure

Salesforce is the market leader when it comes to cloud-based Sales, Marketing and Service solutions. This status is well-deserved: 360-degree customer overview and elaborate functionality allows the platform to be accurately tuned to your organization. ‘Allows’ is key here – the platform will only truly work for your company when combined with exactly the right kind of consultancy. Our Salesforce consultants are happy to map the best route for you. Is your organization facing a challenge that we recognize right away? We’ll make use of our effective BlueHike fasttrails. A walk in the park for our consultants!

 

Service-focused Salesforce consultants

Focus above all else. As a Salesforce implementation partner, this is extremely important to us. That’s why our team of top Salesforce consultants consists solely of specialists, with broad knowledge and experience in service processes. That expertise guarantees our consultants always bring a precision toolkit along the route to an improved service process.

Salesforce service solutions

 

As a Salesforce implementation partner, we take on the full implementation of Salesforce Service Cloud, Salesforce Field Service and Salesforce Experience Cloud. Our focus on service processes ensures we can go the extra mile. Beyond expectations. Our aim is always an optimized, efficient service process for you and your customers!

 

Salesforce solutions

Salesforce Service Cloud is a total solution for delivering customer service that makes a difference. Customers can reach out using their preferred communication channel through an omnichannel approach. Using a knowledge base, simple questions can be deflected, and going on-site is not always necessary thanks to Virtual Remote Assistance.

Salesforce solutions

Salesforce Field Service provides a 360-degree customer overview as well as real-time insight into all service activities. Your Field Service employees’ planning is automatically optimised and they are provided with all essential information. In this way, each and every service appointment results in an excellent experience.

Salesforce solutions

With Salesforce Experience Cloud, you can easily set up a customer portal and engage all stakeholders in the service process. Customers can get answers to their questions via chat, virtual assistance or an extensive knowledge base. It is also possible to involve external parties.

 

BlueHike fasttrails

 

When we say we go the extra mile, we really mean we go the extra mile – off the beaten track, if necessary. With this in mind, we offer custom-developed solutions that seamlessly connect to the Salesforce platform. Three solutions that clearly show our ‘roots’.

 

 

Would you like advice from experienced Salesforce implementation partner?

 

Get in touch and reach your service destination!