The Salesforce 360 platform: infinite in size. As an official Salesforce partner, we focus the part where our passion lies: service processes. Our customers deal with providing service and maintenance, repairs, testing installations or carrying out inspections on a daily basis.

As Salesforce implementation specialist, we bring order to mountains of information, data and assets. We do this using solutions such as Salesforce Service Cloud, Field Service and Experience Cloud, but also with BlueHike ‘fasttrails’, developed in-house. We love a complex challenge!

History
Before 2022

The roots of BlueHike lie within the parent company Ideo, an organization specialized in improving service and maintenance processes in SAP. As part of Ideo, we helped companies with challenging service processes within SAP and ClickSoftware. Following the acquisition of ClickSoftware by Salesforce we rapidly specialized in Service and Field Service on the Salesforce Platform. Our passion for this platform quickly grew into an area of expertise. And in 2022, the time had come to continue our journey under a new name: BlueHike.

After 2022
The Future

The future of service is here. Excellent service is more crucial than ever. An adventurous future for us, full of new developments and challenging service issues. The more technical the challenge, the better! As a Salesforce partner, we guide your organization through that journey. For us, the glass is always half full; although we are always making sure we’re using the right solutions. Only then will you reach that finish line: an excellent service process that runs from field staff to helpdesk.