Asset 360

Get smart with Assets

Asset 360 adds in-depth asset-centric functionality to the Salesforce platform. Tools such as Asset Timeline and Asset Hierarchy provide crucial information at a glance and allow service teams to easily track assets and keep them up-to-date.


Powerful tools and templates

Using templates, a variety of processes, such as replacing or taking back parts for repair, can be visualised and automated. Asset 360 comes with 60 ready-made flows based on real-world experience and best practices. Implementation time is significantly reduced. No-code tools such as the Service Process Manager and Wizard ensure every service process can be automated. You can create workflows, for example, or the business can implement changes itself – without being dependent on IT departments! This allows you to remain flexible and respond to changing customer requirements.


That’s why you need to get started with Asset 360

  • Get the most from your assets
  • Automate complex processes with best-practice templates and low-code tools
  • Minimise contract leakage and create new sales through upselling and renewals


Boost profitability

Using the Entitlement Engine makes working with complex warranties and service contracts simple and scalable. Whenever a customer places a service claim, the system automatically validates what services that customer is entitled to. This prevents ‘contract leakage’: delivery of free parts or labour that isn’t covered by a contract.

Interested in advice about Asset 360?


Contact us for a demo – no strings attached!

Our other Salesforce service solutions


Salesforce solutions

Salesforce Service Cloud is a total solution for delivering customer service that makes a difference. Customers can reach out using their preferred communication channel through an omnichannel approach. Using a knowledge base, simple questions can be deflected, and going on-site is not always necessary thanks to Virtual Remote Assistance.

Salesforce solutions

Salesforce Field Service provides a 360-degree customer overview as well as real-time insight into all service activities. Your Field Service employees’ planning is automatically optimised and they are provided with all essential information. In this way, each and every service appointment results in an excellent experience.

Salesforce solutions

With Salesforce Experience Cloud, you can easily set up a customer portal and engage all stakeholders in the service process. Customers can get answers to their questions via chat, virtual assistance or an extensive knowledge base. It is also possible to involve external parties.