What is Asset Management?
After purchase, a product begins its lifecycle. To extract maximum value from this asset lifecycle, proper maintenance is essential. When selecting an asset management solution, operational excellence, regulatory compliance, and customer satisfaction are important considerations. With rapid IT developments such as AI and IoT, the demand for Asset Management solutions that enable innovations from multiple perspectives while maintaining a centralized overview is growing. New Asset Management Software plays a connecting role in this while ensuring security and regulatory compliance.
Assets at the Center
Traditionally, Asset Management solutions were treated as a ‘system of records’. In the overall IT architecture, these systems are significantly distant from operational processes, with high barriers regarding access and data modification. This makes the system rigid and slow, resulting in challenges when organizations want to innovate and respond quickly to market trends.
Users, stakeholders, and partners are placing increasing demands on their suppliers and require seamless and effortless interactions. This forces organizations to rethink and modernize their ways of working for the digital age. By integrating innovations in asset management with work order management systems that simplify the assignment, distribution, and monitoring of tasks, leading organizations increase their efficiency with digital tools. This approach provides a complete view of assets and customer data, streamlining processes such as work order management, planning, routing, and mobile execution.
Operational Excellence
To maintain assets optimally with minimal effort asset management solutions must offer a user-friendly interface. This interface should enable the definition of maintenance plans and provide real-time information from sensors on connected assets. This approach minimizes the risk of failures and promotes operational excellence.
An intuitive user interface should provide users with the necessary insights to quickly assess the history of assets, enabling informed decisions. This starts with an accurate representation of the ‘Installed Base’, obtained through user-friendly asset management tools, correct classification and characteristics of assets, and effective data quality management.
Discover Asset Management with Salesforce
BlueHike combines expertise in Asset Management processes with technical knowledge of the Salesforce platform to optimize asset performance. By utilizing Salesforce Field Service, we maximize the value of your and your customers’ investments. Do you want to increase the efficiency of your asset management? Contact us and discover how we can help you optimize your asset management processes.
