{"id":2043,"date":"2022-05-03T11:08:15","date_gmt":"2022-05-03T11:08:15","guid":{"rendered":"https:\/\/bluehike.com\/disruptive-distinctive-surprising\/"},"modified":"2023-05-24T14:54:38","modified_gmt":"2023-05-24T14:54:38","slug":"disruptive-distinctive-surprising","status":"publish","type":"post","link":"https:\/\/bluehike.com\/en\/blog\/disruptive-distinctive-surprising\/","title":{"rendered":"Disruptive, distinctive, surprising"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Across all sectors, customer expectations are noticeably increasing. Consumers are becoming more and more accustomed to consistent, personalized service. B2B customers expect the same experiences as they are familiar with as consumers. Meeting and then exceeding these expectations is the final step in the Service Management journey.<\/p>\n","protected":false},"author":9,"featured_media":1085,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-2043","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Disruptive, distinctive, surprising - BlueHike<\/title>\n<meta name=\"description\" content=\"Meeting and then exceeding expectations is the final step in the Service Management journey. 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