{"id":2012,"date":"2022-05-03T14:28:18","date_gmt":"2022-05-03T14:28:18","guid":{"rendered":"https:\/\/bluehike.com\/customer-engagement\/"},"modified":"2024-06-21T13:47:22","modified_gmt":"2024-06-21T13:47:22","slug":"customer-engagement","status":"publish","type":"post","link":"https:\/\/bluehike.com\/en\/expertise\/customer-engagement\/","title":{"rendered":"Customer Engagement"},"content":{"rendered":"<p>Engaging customers in the service process is a critical success factor. Customer experience and loyalty improves when communication is proactive and the client is in control. Thanks to continuous close contact, technical staff know exactly what customers need and always have a foot in the door.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To be successful, involving customers in the service process is crucial. Customer experience and loyalty are improved as soon as there is proactive communication and the customer is in control. Thanks to continuous close contact, technical staff know exactly what customers need and always have a foot in the door.<\/p>\n","protected":false},"author":9,"featured_media":2533,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[32],"tags":[],"class_list":["post-2012","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-expertise"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Engagement Software - BlueHike<\/title>\n<meta name=\"description\" content=\"BlueHike is the Customer Engagement specialist. 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